Store Manager at HR-EX Consulting

Job brief:

Our client, a fast-growing jewellery store in Ikoyi, Lagos, is seeking a Store Manager to oversee store operations, uphold brand standards, and drive daily sales through an excellent customer experience.

Key Responsibilities

• Manage daily store activities and operations.
• Ensure every customer enjoys a positive brand experience.
• Continuously obtain feedback from customers and forward it to management.
• Assist in sales planning and store promotions.
• Maintain and file customer records and feedback/comments.
• Discuss services and products offered by the company with customers.

Key Requirements

• Possess basic accounting/bookkeeping knowledge
• Possess basic IT/ Computer skills
• Listening and communication skills
• Ability to handle customer pressure 
• Must be friendly, warm, and charismatic
• Preferably female for gender balance.