State Merchant Officer at Fort Knox Group

Key Responsibilities

• Recruit, onboard, and manage state aggregators and agent networks.
• Drive POS deployment, management, and maintenance within assigned state.
• Ensure revenue targets are achieved and maintain a95% active agent base.
• Oversee branding and visibility initiativesin line with company standards (PICOS).
• Coordinate POS distribution, retrieval, and repairs in collaboration with the EUS team.
• Ensure aggregators fund their agents promptly and maintain zero float balance.
• Identify and implement opportunities for market penetration and growth.
• Monitor and report competitor activities and propose counter strategies.
• Ensure effective management of POSM materials to avoid damage or wastage.

Qualifications & Requirements

• Minimum of a Bachelor’s Degree in any discipline.
• 2+ years of commercial or business management experience, preferably in fintech, financial services, or banking.
• 1–2 years of experience in POS managementor agency banking operations is an advantage.
• Strong leadership, communication, and relationship management skills.
• Ability to recruit, train, and manage aggregators and agents effectively.
• Tech-savvy with proficiency in basic computer applications.
• Must be performance-driven, goal-oriented, and able to thrive in a fast-paced environment.

Desired Attributes:

• Team player with excellent interpersonal skills.
• Strong customer orientation and problem-solving ability.
• Self-motivated with a passion for field operations and merchant acquisition.