State Manager at HRD Solutions

Position Summary

• We are seeking a highly experienced and motivated State Manager to lead our business growth efforts within a designated state. The ideal candidate will have at least 5 years of experience in FMCG, lending, and fintech sectors.
• As a State Manager, you will be responsible for managing Account Officers, overseeing users in your state, and driving business growth.

Responsibilities
Business Growth and Development:

• Develop and implement strategies to grow the business within your state.
• Identify and pursue new business opportunities and partnerships.
• Monitor market trends and competitor activities to adjust strategies as needed.

Team Management:

• Recruit, train, and manage Account Officers to ensure high performance.
• Set clear performance goals and provide regular feedback and coaching.
• Foster a positive and productive team environment.

User and Supplier Acquisition:

• Identify and recruit new retailers and distributors (suppliers) within the state.
• Develop and maintain strong relationships with retailers and distributors.
• Ensure seamless onboarding and integration of new users and suppliers

User Management:

• Oversee the management of users (retailers) within the state.
• Ensure excellent customer service and support are provided to all users.
• Address and resolve any issues or concerns raised by users.

Performance Monitoring:

• Track and analyze key performance indicators (KPIs) to assess business performance.
• Prepare and present regular reports on business activities and performance.
• Use data and insights to drive decision-making and continuous improvement.

Operational Excellence:

• Ensure all operations within the state comply with company policies and procedures.
• Maintain accurate and up-to-date records of all business activities.
• Leverage technology, including Excel, to streamline operations and improve efficiency.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
• Minimum of 5 years of experience in FMCG, lending, or fintech sectors.
• Proven track record of managing and growing a business or territory.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Excel and other relevant software tools.
• Ability to work independently and make informed decisions.
• Strong analytical and problem-solving abilities.