Specialist, Regional Quality Audit at IHS Towers

Job Description

As Specialist, Regional Audit, you will ensure IHS sites are built to quality standards and in line with international best practice. .

Key Roles & Responsibilities

Operations 

• Perform Site Readiness for Installation audits across assigned region. 
• Allocate sites to Field Service Engineers to achieve integrated audit of sites. 
• Ensure the team’s Service Level Agreement (SLA) with Rollout is achieved through effective implementation of the region’s Site Readiness for Installation audit plan. 
• Deliver timely reports on audit outcomes in line with the Operations Quality Manual and stakeholders’ expectations. 
• Monitor trends in regional audit outcomes for necessary escalation and communication to the Senior Specialist, O&M Support. 
• Update the regional audit records after every audit. 
• Ensure smooth transfer of all audited sites to the Operations team. 
• Manage and close post-audit faults in collaboration with the Rollout team and other relevant stakeholders. 
• Contribute towards optimization of the function’s Opex budget through effective implementation of the approved audit plan. 
• Enhance value across the entire process through continuous proactive engagement with stakeholders on improved and/ or latest audit practices. 
• Perform periodic independent evaluation of the audit process with a view of driving continuous improvement. 
• Conduct power system analysis with the aim of improving application. 
• Continually explore creative strategies for capturing and measuring client power requirements. 

General Duties 

• Promote communication among colleagues for the benefit of information flow and to curb any problems that arise. 
• Prepare and submit reports to the Senior Specialist, O&M Support.  
• Manage relationships with partners/vendors. 
• Perform other appropriate duties as requested by Senior Specialist, O&M Support. 

Functional Competencies:

• Analytical Thinking 
• Collaboration & Teamwork 
• Stakeholder Management 

Behavioural Competencies:

• Collaboration & Teamwork
• Continous Management
• Workload Management

Qualifications

• Bachelor’s degree in Engineering or any relevant discipline. 
• +5 years’ relevant work experience in the telecoms industry.