Spa Manager at Management FIRST

Summary

• The Spa Manager will oversee a spa facility and spa treatments. Spa Manager responsibilities include overseeing spa operations, ensuring outstanding guest service, and directing spa staff. Most Spa Managers report to an Associate Spa Director or Spa Owner.

Job Description

• The Spa Manager will oversee all aspects of the spa. In this position, you will hire and train staff members, delegate tasks to staff, and set schedules.
• You must make sure you have staff for every position, including reception, a masseuse, and a skincare specialist.
• You will also be responsible for the performance of the spa, so you must develop marketing campaigns, whether through advertising campaigns or social media posts.

Duties and Responsibilities

• Hire and train employees.
• Create a weekly staff schedule.
• Oversee marketing and customer relationship management initiatives.
• Fill any non-specialised roles when employees are absent.
• Ensure you comply with all employment laws and safety regulations.

Requirements

• Our ideal applicant should have a bachelor’s degree in Business Administration and several years of experience in cosmetology or spa management.
• 3 - 6 years work experience.