Solutions Architect at MainOne

Responsibilities

• The Solutions Architect will develop and articulate solutions based on a customer's strategic business or technical requirements ascertained from working with multiple business units across the customer's organization
• Contribute proactively to new service/product development
• Ensure quality, up-to-date documentation exists for all service arrangements
• Provide technical and business consultative leadership throughout the technical life cycle of technical solutions
• Manage and develop strategic partnerships with third-party suppliers and other internal stakeholders for Service providers, Cloud Aggregators or Managed Service Providers
• Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to Main One customers
• Demonstrate ability, determination, and tenacity to move major initiatives forward and drive focus while consistently thinking of the bottom-line impact of the efforts
• Will be involved from pre-sales solution formulation through system deployment; including bid preparation and customer interface resulting in solutions architecture proposals
• Assist in the translation of customer needs/technical requirements to appropriate solutions by liaising with customers to understand, anticipate and meet their specific needs
• Design service solutions for Enterprise customers in line with ITIL and/or industry best practices
• Proven business development experience and familiarity with cloud services markets
• Manage multi-faceted projects with diverse stakeholders across different continents. A track record of successful project management is important
• Familiarity with international, regional, and local provider markets.

Qualifications, Skills & Competencies

• Bachelor's Degree in Computer Sciences, Information Management, or related engineering field is preferred
• Cisco and project management certifications are preferable
• Creative and innovative approach
• Experience in telecom architecture
• Proactive with a positive 'can do' approach
• Experience with Cisco equipment is essential
• Team player/ability to work independently
• Sound commercial business understanding and risk-aware
• Background in Telecom and Managed Services Environment
• Contract negotiation and influencing skills
• Relationship Management and Analytical Skills
• Excellent written and verbal communication
• Ability to speak French is an added advantage

Demands of the Job

• Problem-solving
• Ability to set up and maintain best practice library of company proposals and architectural designs proposed to customers with success and conversion rate indicators
• Prioritising workload of self and others