Social Worker at Medecins Sans Frontieres

Responsibilities
Case management:  address social critical needs of service users including protection and assistance

• According to eligibility criteria, receives individuals and assess their situation performing thourough assessments of cases in order to identify vulnerabilities and social critical needs
• Performs risk assessment for individuals
• Develop an intervention plan together with the person of concern
• According to the projects intervention criteria and with the person’s consent, provide individuals with direct assistance or referrals according to pre-established safe referral pathways
• In collaboration with the PC and line-manager, create and maintain safe supportive networks with institutional and community-based partners for referrals
• In collaboration with the line manager, contributes to the definition and the internal dissemination of criteria for detection of individuals with social critical needs
• Ensure follow up of the case and conclude with case closure
• Initiate and or take active part to multidisciplary discussions with the relevant medical and mental health care providers
• Enhance two-way communication and patient agency: ensure the active participation of patients in the decision regarding their health and social situation
• Manage complex or sensitive cases in close collaboration with the manager and other relevant staff members involved and contribute to the definition of the best approach in order to address the individuals’ needs while considering risk and protective factors

Social support (as part of a multidisciplinary efforts):

• Contribute to the creation of a safe, dignified and confidential environment of care within the MSF facility, fostering the promotion of patient’s information, rights and participation, accessibility to feedback and complaints mechanism, in line with Safeguarding efforts of each OC
• Actively promote and contribute to overall patient wellbeing while receiving care
• Assess and address patient’s care-taking needs
• Collect comments and feedback from service users, patients and caregivers and address them or escalate them to the relevant manager

Community based support:

• Contribute to the multidisciplinary community-based activities and monitoring of specific vulnerabilities, social and critical needs in the community, with an emphasis on protection concerns
• Contribute to the project’s understanding of risk and protective factors in the community
• Case management: address social critical needs of service users including protection and assistance
• According to eligibility criteria, receives individuals and assess their situation performing thourough assessments of cases in order to identify vulnerabilities and social critical needs
• Performs risk assessment for individuals
• Develop an intervention plan together with the person of concern
• According to the projects intervention criteria and with the person’s consent, provide individuals with direct assistance or referrals according to pre-established safe referral pathways
• In collaboration with the PC and line-manager, create and maintain safe supportive networks with institutional and community-based partners for referrals
• In collaboration with the line manager, contributes to the definition and the internal dissemination of criteria for detection of individuals with social critical needs
• Ensure follow up of the case and conclude with case closure
• Initiate and or take active part to multidisciplary discussions with the relevant medical and mental health care providers
• Enhance two-way communication and patient agency: ensure the active participation of patients in the decision regarding their health and social situation
• Manage complex or sensitive cases in close collaboration with the manager and other relevant staff members involved and contribute to the definition of the best approach in order to address the individuals’ needs while considering risk and protective factors

Social support (as part of a multidisciplinary efforts):

• Contribute to the creation of a safe, dignified and confidential environment of care within the MSF facility, fostering the promotion of patient’s information, rights and participation, accessibility to feedback and complaints mechanism, in line with Safeguarding efforts of each OC
• Actively promote and contribute to overall patient wellbeing while receiving care
• Assess and address patient’s care-taking needs
• Collect comments and feedback from service users, patients and caregivers and address them or escalate them to the relevant manager

Community based support:

• Contribute to the multidisciplinary community-based activities and monitoring of specific vulnerabilities, social and critical needs in the community, with an emphasis on protection concerns
• Contribute to the project’s understanding of risk and protective factors in the community

Qualification

• Candidates should possess a Bachelor's Degree with 2 years experience.