Social Worker at Medecins Sans Frontieres

ain Purpose 

• Carry out all activities aimed at addressing individuals’ social critical needs (related to assistance and/or protection), promoting their overall well-being and autonomy through social support, and strengthening community-based social interventions (depending on the scope of the social work component in the project).
• These activities should consider the social determinants of health to ensure a holistic approach to people’s needs and to uphold the well-being, safety, agency and dignity of MSF patients.

Job Description (Accountabilities)

• Conduct social assessments of service users’ situation to identify vulnerabilities and social critical needs including legal, protection, shelter/housing, financial/vocational, food security, and access to other critical services beyond the project scope.
• Support the provision of holistic care to service users, by actively coordinating with the other members of the MSF multidisciplinary team (especially medical and MHPSS).
• Provide direct social support interventions to service users, facilitate safe referrals to vetted external services/actors to address social critical needs identified during assessment (assistance and protection), and ensure tailored follow up.
• Under the supervision of the line manager, contribute to the mapping and regular updating of formal and informal support services (incl. existing community resources).
• Contribute to assessing quality and safety of existing support services, as well as the identification of gaps.
• Flag any changes to vulnerabilities or patterns identified during social assessments to PC as well as concerns over the quality or gaps of support services supporting potential advocacy efforts.
• Participate in the development and adaptation of tools and other material needed for the job.
• Collect and record data, statistics and files in a timely manner and according to the data protection policy, MSF ethical guidelines and legal standards.

Requirements 
Education:

• Bachelor Degree in Social Work (BSW) or other relevant degree in social sciences, psychology, law.
• Degree in Social Work is essential. Master’s degree in social work is considered an asset.

Experience:

• Two years minimum in a similar social job; (a social worker/case worker/ protection officer), managing complex cases with critical social needs (protection, psychosocial, sexual and gender-based violence, key populations etc.), carrying out community social services or social services in health facilities
• Experience with MSF or other NGOs, desirable.
• Demonstrated understanding of and ability to navigate the national/local social
• welfare system

Language: 

• Essential, local language and mission working language.

Competencies:

• Service Orientation L3
• People-Centered Approach L3
• Behavioural flexibility L3
• Networking and building relationships L2
• Teamwork and cooperation L3
• Analytical skills L1-2
• Results and quality orientation L2
• Cultural awareness and flexibility L2

Remuneration

• As per MSF salary scale (National contract).

Application Closing Date
24th October, 2025