Showroom Sales Manager at Ascentech Services Limited

Industry: Furniture & Stationery Retail

Position Overview

The Showroom Sales Manager will oversee the daily operations of the furniture and stationery showroom, ensuring optimal sales performance, excellent customer service, and efficient stock management. The ideal candidate will be a dynamic leader with strong sales and operational experience, capable of driving revenue growth, maintaining high visual merchandising standards, and managing a motivated sales team.

Key Responsibilities

Sales & Business Development

• Achieve monthly and quarterly sales targets for both furniture and stationery product categories.
• Develop and implement strategies to attract new customers and retain existing clients.
• Monitor competitor activities and recommend pricing or promotional adjustments.
• Prepare and present periodic sales performance reports to management.

Customer Service

• Ensure customers receive professional, prompt, and friendly service at all times.
• Handle customer inquiries, complaints, and after-sales support efficiently.
• Build and maintain strong relationships with corporate and walk-in clients to encourage repeat business.

Showroom Operations

• Maintain showroom cleanliness, organization, and visual merchandising standards.
• Oversee daily opening and closing procedures to ensure operational readiness.
• Ensure price tags, product descriptions, and displays are accurate and up to date.
• Coordinate with suppliers for timely deliveries and quality checks of products.

Inventory & Stock Management

• Monitor stock levels and coordinate with procurement to avoid shortages or overstocking.
• Ensure proper storage, handling, and display of all products.
• Conduct regular stock counts and reconcile discrepancies with inventory records.

Team Leadership

• Supervise, train, and motivate showroom sales staff to achieve individual and team targets.
• Conduct performance reviews and identify training and development needs.
• Develop staff work schedules and ensure adequate staffing during peak hours.

Administration & Reporting

• Maintain accurate sales, expense, and customer records.
• Provide weekly and monthly operational updates to management.
• Manage petty cash and ensure financial transactions comply with company policies.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Minimum 3–5 years of experience in retail sales or showroom management, preferably in furniture, stationery, or related sectors.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic POS/inventory systems.
• Strong leadership and people management abilities.
• Attention to detail and strong organizational skills.
• Ability to work a flexible schedule, including weekends and public holidays.

Work Schedule

• Monday – Friday: 8:30 AM – 8:30 PM
• Saturday: 10:00 AM – 8:30 PM
• Sunday: 12:00 PM – 7:30 PM
• Public Holidays: 10:30 AM – 7:30 PM

Compensation

• Salary is competitive and based on experience.