Shisha Attendant at Domeo Resources International (DRI)

Main Function

• The Shisha Attendant is responsible for preparing and serving shisha while ensuring a high-quality customer experience.
• The role includes maintaining equipment, ensuring hygiene standards, and providing prompt and attentive service to guests.

Role Responsibilities

• Prepare and serve shisha according to customer preferences.
• Set up and maintain shisha equipment properly.
• Clean and sanitize all shisha tools and accessories.
• Monitor coal levels and replace when necessary.
• Attend to customers promptly and ensure satisfaction.
• Recommend flavors and combinations to customers.
• Ensure compliance with hygiene and safety standards.
• Maintain cleanliness of the shisha area at all times.

Qualifications and Requirements
Education and Certifications:

• Minimum of SSCE or equivalent.
• Training in shisha preparation is an advantage.

Experience:

• 1–3 years experience as a shisha attendant or in a similar role.
• Knowledge of different shisha flavors and preparation techniques.

Core Competencies:

• Customer Service Skills
• Attention to Detail
• Communication Skills
• Hygiene Awareness
• Time Management
• Teamwork.