Shipment Coordinator I at Scruples Resources

Job Description
Main Function:

• Responsible for the logistics related to the processing of customer orders.
• Coordinates with sales staff, dispatchers, customer service representatives, warehouse staff and shipping/receiving.
• Answers inquiries from customers and investigates complaints regarding services and policies. Input, update, and consolidate ETA/shipping data and send to appropriate business units.
• Analyzes load information from customers in order to determine and verify the appropriate routes, rates, and schedules.
• Coordinates shipment schedules with vendors.
• The position will receive direction and support.
• This position level would typically include junior Logistics Coordinators performing mostly tasks that do not require prior extensive experience.

Qualifications

• Attention to detail. Strong organizational skills. Problem solving. Customer service.
• Strong communication skills are required as this position will be the contact point for the government officer.
• Familiarity/Proficiency with computer systems. Logical thinking skills for logistics optimization and improvement to the work process.
• Candidates must have 5 - 7 years of experience in the oil and gas industry.