Ship Chandler at BWBMart

• The Ship Chandler plays a crucial role in sourcing, stocking, and delivering essential goods to docked vessels, ensuring that each ship’s crew has timely access to high-quality provisions and supplies.
• This role is key in maintaining efficient, responsive service for incoming vessels and supporting our client’s dedication to outstanding maritime service standards.

Key Responsibilities:

Inventory Management & Supply Coordination:

• Source and maintain an organized, well-stocked inventory of common maritime supplies such as food provisions, technical spare parts, fuel, safety gear, and other essentials.
• Track inventory levels to ensure high-demand items are readily available for visiting vessels.
• Plan inventory based on ship schedules, anticipating demand and restocking needs to meet client requirements.

Order Fulfillment & Logistics:

• Accurately receive and fulfil supply orders from captains, officers, or designated ship personnel.
• Coordinate with warehouse and logistics teams to prepare and arrange deliveries to vessels promptly.
• Supervise the safe loading, transportation, and unloading of supplies to ensure quality and compliance with maritime regulations.

Client Relationship Management:

• Build strong, professional relationships with ship crews, captains, and port operators to better understand and fulfil specific supply needs.
• Serve as the primary contact for all supply requests, adjustments, and special needs, ensuring a responsive and client-centric approach.
• Offer informed recommendations on product choices, alternatives, or substitutions based on availability and vessel needs.

Compliance & Safety Adherence:

• Ensure all supplied goods meet health, safety, and maritime regulatory standards.
• Follow established safety protocols and company policies for the handling and transportation of goods to prevent accidents and ensure compliance.
• Maintain accurate records for inventory, delivery logs, and transactions, aiding in reporting and regulatory documentation.

Market Monitoring & Supplier Relations:

• Conduct regular market research and engage with suppliers to negotiate favourable pricing and terms.
• Track trends in maritime supply need to provide recommendations on new products, cost-saving opportunities, and service enhancements that benefit both our client and the vessels served.

Qualifications:

• Experience: Minimum of 3 years in ship chandler services, maritime logistics, supply chain management, or a similar field.
• Knowledge: Strong familiarity with maritime supplies, shipping operations, and port protocols.

Skills:

• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills, with a client-first approach.
• Ability to work efficiently in high-pressure, fast-paced environments.
• Basic proficiency with inventory and logistics software is preferred.

Certifications: Valid driver’s license and forklift certification (preferred).

Physical Requirements: Ability to lift to 50 lbs and work outdoors in varied weather conditions.