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  • Posted: May 6, 2021
    Deadline: May 13, 2021
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  • Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations. Interswitch, through its “Super Switchâ€&A...
    Read more about this company

     

    Service Operations Executive

    Department: Group Core Operations

    Details

    • To carry out accurate and timely delivery of routine operations services with regards to operations of products and services offered on the Interswitch Network.

    Responsibilities

    • Ensure delivery of accurate and timely operations service delivery for seamless Pre-processing, Real-time processing and post transaction processing activities with regards to the following services

    Functional Responsibilities
    Settlement Computation and Collation:

    • Switched transactions settlement
    • Processed transactions billing
    • Services/Network billing
    • Settlement Adjustment
    • Settlement Representment
    • Exception Investigation and resolution/escalation

    File processing:

    • Card Scheme clearing file processing (Mastercard, Visa, Discover, Amex, JCB etc)

    Routine Report Delivery:

    • Daily Settlement Reports (Details and Summaries)
    • Daily Card Management Reports (Card balance, statement, Activity reports)
    • Periodic Analytical reports ie  Weekly, Monthly or Quarterly (QOC, QMR, CBN Data etc)

    Specialized Services:

    • Airtime Stock Balance monitoring and reconciliation reporting
    • Airtime Stock procurement and top up confirmation
    • Agent registration
    • Agency Network Virtual account top up
    • Agent Details update management
    • Mobile Platform Business Reversal Settlement Advice

    Service Desk:

    • Case Resolution

    Requirements

    • BSc / BEng
    • 0-2 years work experience
    • Relevant experience in EFT and/or Accounting systems principles is an advantage

    Method of Application

    Interested and qualified? Go to InterSwitch on careers.interswitchgroup.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at InterSwitch Back To Home
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