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  • Posted: Apr 22, 2024
    Deadline: Not specified
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  • Internet Solutions Nigeria Limited (ISN) is a leading connectivity provider serving a diverse client base in various sectors in Nigeria. Since inception in 1997, the company’s customer base has escalated to over 200 organisations which include multinational and local corporations. ISN provides a broad range of connectivity services and integrated solut...
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    Service Management Executive 

    JOB SUMMARY

    WORK CONDITIONS: 24/7 ON ROTATIONAL BASES

    DUTIES & RESPONSIBILITIES

    • Service Management/NOC Protocol Administration
    • Scanning and Monitoring of Customer Links
    • Attending to Customers complaints
    • Initiate and implement preliminary level troubleshooting
    • Provide information on Company services and products
    • Forward customers complaints to appropriate department/channel for resolution.
    • Reporting to Head, Service Management/Team Lead, Service Management.
    • You may be assigned to other tasks that are relevant to your department’s operations from time to time.

    JOB SPECIFICATIONS

    HND/BSc and professional qualification in relevant course Minimum of 2 years’ experience in similar field

    Check how your CV aligns with this job

    Method of Application

    Forward your CV to hr@isn.ng with "Service Management Executive" in the subject line.

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