Service Engineer/Technician at Jemi Neil Consulting

Our Client a reputable FMCG organization is seeking to hire competent Service Engineers. The Service Engineer will be responsible for the installation, repairs, maintenance, and servicing of equipments. The individual must be customer-focused at all times, must be prepared to work within and as part of a team, be able to interact with colleagues, management at all levels, clients, and other trades in a professional and tactful manner, and in doing so present a positive image of the Company.

Job Responsibilities:

• Identify problems of the equipment
• Test parts and systems to ensure that they work properly
• Follow checklists to ensure that all critical parts are examined
• Perform basic care and maintenance, including changing oil, checking fluid levels…etc
• Repair or replace worn parts.
• Perform repairs to manufacturer and customer specifications
• Explain problems and repairs to clients
• Provide supervisory and technical support to colleagues and communicate with staff at all levels
• Ensure that follow-up work requirements are referred back to the appropriate staff to enable necessary action and recommendations to clients.
•  Maintain a professional appearance and manner at all times, consistent with client and company expectations.
• Attend all training courses and meetings as required by the organization.
•  Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.

Job Requirements:

• 2-5 years’ experience as a Service Engineer.
• Relevant technical qualification.
• Technical / Electrical Engineering experience.
• Proven experience in an electrical/ installation environment.
• Experience in engaging customers in a pressured environment.
• Ability to supervise.
• Proven ability to organize own workspace.
• Effective technical and problem-solving skills
• Commercial awareness
• Ability to prioritize tasks effectively.
• Strong colleague/ customer /subcontractor interfacing skills.
• Commercial awareness and ability to communicate at all levels regarding technical matters.
• Willing to take on challenging assignments.