Service Engineer at ABB

Publication ID: NG81943243_E1

Job Description

• You will be working as a Service Engineer and will be the part of Process Automation Business Area for Turbocharging Division based in Lagos, Nigeria.
• In this role you will be reporting to Head of Operations will be responsible to complete the technical standard training program of the DIVISION, can execute all standard jobs without supervision, accumulated experiences as per DIVISION requirement.
• Mission: Drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. Positively influence the ABB reputation by dedicated and professional approach to the customer.

Your Responsibilities

• Act as representative of the OEM during interaction with the customer, prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed.
• Ensure that the documentation for the job is available. Ask for advice in cases some steps are not known, briefing with service coordinator, head of workshop or supervisor about the expected situation on site.
• Check all relevant information of turbochargers in ATURB beforehand, execute a pre risk assessment on site, briefing with crew member on ongoing other activities and instruction for board equipment.
• Work according to working instructions and adhering to regulatory and company OHS policy, perform services according to the scope defined within the work order.
• Coordinate work order deviations in the scope with service coordinator and customers representative on board, create service reports, time sheets & delivery note, duly signed by customer with ATURB MOBILEATURB MOBILE.
• Recommendation to customer for immediate and future service requirements, provide feedback to service coordinator or end user sales. Collect information about other turbochargers installed on site, informing service coordinator.
• Complete data collection (incl ATURB MOBILEATURB MOBILE), self-study of technical documentation, maintenance of tools and equipment, Input for continuous process improvement, maintaining a clean and proper working environment, support service availability targets (24/7 service availability). Participate in DIVISION and local training program.

Your Background

• Diploma or HND in Mechanics.
• Minimum of 5 years of experience as mechanics.
• Experience in engine builders (Caterpillar,Janbacher, MWM, etc.).

Benefits

• Retirement plan
• Medical insurance.