Service Delivery Program Volunteer, Sexual Reproductive Maternal Newborn and Child Health Program at Clinton Health Access Initiative

 Type: Volunteer, Local
Program (Division): Country Programs - Nigeria

Overview

• CHAI has been supporting the Government of Nigeria with programs in Sexual, Reproductive, Maternal, Newborn and Child Health (SRMNCH) with the aim of reducing maternal, neonatal and child mortality; increasing contraceptive prevalence rate and improving coverage of essential childhood medicines. Current work focuses on supporting the government to implement recently updated World Health Organization guidelines on prevention and management of post-partum hemorrhage.
• CHAI is seeking a Service Delivery Program Volunteer in Lagos to work on this new SRMNCH Program that based will apply human-centered design to developing innovations at state-level to improve post-partum hemorrhage prevention and response; improve service delivery and patient education on the appropriate use of uterotonics; and strengthen supply chain for maternal health commodities.
• The Service Delivery Program Volunteer will join the Nigeria country program, working with the SRMNCH team, to enable CHAI, the Government of Nigeria, and their partners to achieve transformational impact in improving maternal health outcomes. The Volunteer will be based in Lagos state, and will be expected to work remotely as required.
• We are seeking highly motivated individuals with outstanding credentials, analytical ability, and communication skills. The successful candidates must be able to function independently and with flexibility. Additionally, the successful candidates will adhere to the CHAI values of urgency, humility, entrepreneurialism, and trust among others.

Responsibilities
The specific responsibilities for this position include:

• Support state quantification of uterotonics for postpartum hemorrhage management;
• Provide technical and coordination support to government stakeholders and development partners for the update of state-level training manuals on postpartum hemorrhage management;
• Under the direction of the State Program Lead, coordinate healthcare worker trainings;
• Map antenatal care counselling services in intervention facilities, identify key areas for expansion in coaching curriculum, and support the state to implement them;
• Support the development of clinical training materials and guides to strengthen patient counselling at health facilities;
• Update mapping of health facility referral networks, and support strengthening, expansion, and institutionalization of referral directory for facilities;
• Support training of referral focal persons to strengthen community and primary healthcare referral to secondary health facility referrals;
• Provide technical and coordination support to initiate or strengthen quality improvement teams in intervention facilities;
• Support health facilities to improve timeliness and completeness of facility reporting;
• Support testing and finalization of community-based patient literacy materials on pregnancy to increase care-seeking behavior of women in local communities;
• Develop evidence-based community mobilization plans and conduct trainings of community champions to increase care-seeking at health facilities for maternal health services and pregnancy complications;
• Identify opportunities for developing volunteer driver’s schemes to link communities to health facilities for emergency obstetric care;
• Supervise process for developing and strengthening vital community reporting registration systems in collaboration with ward development committees and the Primary Healthcare Board;
• Work with key stakeholders in the state to collect and report on program data relating to postpartum hemorrhage and maternal health;
• Conduct quantitative and qualitative data analyses on clinical and non-clinical data sets;
• Develop and maintain relationships with key counterparts in partner organizations and in government agencies relevant to program requirements;
• Contribute to technical reports and conduct desktop research on key topics for new product introduction in the maternal health space; develop charts and infographics for presentations;
• Any other tasks as assigned by the Program Director.

Qualifications
Proactive, resourceful individuals with strong analytical and communication skills are required for this role. Specific requirements include:

• Bachelor's degree in Medicine or Nursing with a minimum of two years of work experience in a clinical setting;
• Demonstrated experience in stakeholder management across government agencies, hospitals, and non-profit entities;
• Excellent verbal and written communication skills, including the ability to write and proofread written materials, and to deliver presentations to clinical and non-clinical audiences;
• Demonstrated ability to use computer technology (e.g. Microsoft Word, Excel, PowerPoint, email, Internet, etc.);
• Ability to work under pressure in a fast-pace environment, and collaborate effectively with a multidisciplinary and multicultural team of colleagues and stakeholders;
• Ability to coordinate and prioritize multiple projects simultaneously; demonstrates a positive, results-oriented approach to work; self-motivated;
• Must have good understanding of the complexities of maternal health provision in low-resource settings, and the role that communities play in increasing care seeking in health facilities.

Plusses:

• Experience working in SRMNCH programs or other public health program in Nigeria;
• Experience conducting or coordinating healthcare worker trainings;
• Experience working with public health sector stakeholders in Lagos state.