Service Delivery Officer at Willers Solutions

Role Summary

• The Service Delivery Officer will be responsible for managing and tracking service enquiries from prospective clients, partners, and dealers. This role requires a high level of organizational skill, timely reporting, and effective communication to guarantee service satisfaction.

Key Responsibilities

• Manage all service-related enquiries, including survey and installation requests from prospective customers.
• Coordinate service requests from partners, dealers, and sales executives.
• Accurately complete, update, and send service delivery reports to relevant stakeholders.
• Ensure a proper handover of activated clients.
• Liaise with internal and external stakeholders to guarantee prompt and efficient service delivery.

Requirements

• Candidates should possess a B.Sc. or HND in a relevant field.
• Minimum of 5 years’ cognate experience in service operations or delivery roles.
• Strong understanding of how operational decisions impact broader organizational goals.
• Smart, proactive, and solution-oriented mindset.

Application Closing Date
11th October, 2025.