Senior Technical Sales Specialist at Kwik Delivery

What You'll Do

• Possessing a strong knowledge of the eCommerce space including competitive strategies, marketing strategies, product development, consumer research, usability best practices and industry trends.
• Track all leads, categorize them for follow-up, and prepare new clients for conversion to the service lines.
• Develop ecommerce sales strategies to meet revenue and growth targets
• Technically sound to handle partner integration with Kwik platform and ensure successful Go-live
• Ability to lead a team with high level of drive to meet the monthly KPI set by head of sales
• Set up meetings with potential clients and listen to their wishes and concerns
• Demonstrating the technical features and benefits of our products.
• Design, develop and manage the company’s overarching customer journey and experience along all customer touchpoints and channels as per proven best practices
• Self-motivated and driven by targets
• Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
• Inform leads and customers of current promotions and discounts
• To provide weekly and monthly reports to the Sales Manager, documenting sales activity, volume and revenue achievements.
• Develop strategies for more effective sales, both individually and as part of a team
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Lead the e-commerce platform and channels design and discuss plans for improvement
• Contacting potential and existing customers on the phone, per email, and in person.
• Translate plans into clear business requirements for technology implementation
• Participating in sales team meetings.
• All other tasks assigned by your line manager.

What You'll Bring

• BA / B.Sc Degree or equivalent practical experience
• At least 3 years experience on Ecommerce business, Online selling platform like Jumia, Konga, Payporte and 6 years in general sales management corporate sales experience (in logistics and online food platforms will be an added advantage)
• Excellent writing, verbal and research skills.
• Basic knowledge of computer systems and Office Software.

Life at Kwik

• Join a diverse, passionate & driven team of all backgrounds
• Casual work environment
• Comprehensive health benefits to fit your needs
• Competitive package