Kwik Delivery - We are a new start-up platform company in the logistics market in Nigeria committed to offering reliable and secure parcel shipping services within large metropolitan areas. Operations started in Lagos in Q2 2019.
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Possessing a strong knowledge of the eCommerce space including competitive strategies, marketing strategies, product development, consumer research, usability best practices and industry trends.
Track all leads, categorize them for follow-up, and prepare new clients for conversion to the service lines.
Develop ecommerce sales strategies to meet revenue and growth targets
Technically sound to handle partner integration with Kwik platform and ensure successful Go-live
Ability to lead a team with high level of drive to meet the monthly KPI set by head of sales
Set up meetings with potential clients and listen to their wishes and concerns
Demonstrating the technical features and benefits of our products.
Design, develop and manage the company’s overarching customer journey and experience along all customer touchpoints and channels as per proven best practices
Self-motivated and driven by targets
Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
Inform leads and customers of current promotions and discounts
To provide weekly and monthly reports to the Sales Manager, documenting sales activity, volume and revenue achievements.
Develop strategies for more effective sales, both individually and as part of a team
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
Lead the e-commerce platform and channels design and discuss plans for improvement
Contacting potential and existing customers on the phone, per email, and in person.
Translate plans into clear business requirements for technology implementation
Participating in sales team meetings.
All other tasks assigned by your line manager.
What You'll Bring
BA / B.Sc Degree or equivalent practical experience
At least 3 years experience on Ecommerce business, Online selling platform like Jumia, Konga, Payporte and 6 years in general sales management corporate sales experience (in logistics and online food platforms will be an added advantage)
Excellent writing, verbal and research skills.
Basic knowledge of computer systems and Office Software.
Life at Kwik
Join a diverse, passionate & driven team of all backgrounds