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FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology - creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. As we evolve to meet the challenges of the future, we stand committed to the principles that have guided our organization for the last 40+ years. Our work continues to be grounded in research and science, strengthened by partnerships and focused on building the capacity of individuals, communities and countries to succeed.
Basic Function:
The Senior Technical Officer (STO), Total Quality Leadership and Accountability (TQLA), participates in the provision of technical assistance aimed at the use of evidence (data) to respond to the needs of the project, deploy the TQLA approach to prioritize local solutions to address local challenges, and improve performance outcomes, across the key population (KP) and general population programs. The STO TQLA will supervise and utilize large data sets to find opportunities for improving program implementation, strategy optimization, and provide data-driven feedback to both the Government of Nigeria and the donor.
Duties and responsibilities:
Collaborate and engage with stakeholders including subrecipient (SR) Project Leadership, state ministries of health and SR staff. Lead participatory priority needs setting, planning and activity scheduling with key SR staff and health workers. Lead mentorship of SR staff and health workers on TQLA approaches. Support the provision of technical and adaptive management support to HIV program managers and providers on data use, transparency, mutual accountability, and implementation fidelity. Conduct needs based, targeted technical assistance including continuous mentorship of multi-level managers in assigned SRs on TQLA, promoting data utilization for daily course correction and adaptive management. Support daily SRMs – mainstreaming of data from all beneficiary populations Engage the community in community-led approaches Support the scale up of proven and evidence based technical strategies including differentiated service delivery models that will contribute to achieving the project’s purpose. Coordinate with other stakeholders working on the project. Represent FHI 360 to stakeholders. Prepare reports and work participatorily on the TQLA documentation. Perform other duties as assigned.
Knowledge, Skills & Attributes:
Qualifications and Requirements:
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