Senior Quality Assurance Manager at Tek Experts

Responsibilities:

Test Automation & Engineering

• Lead the design, development, and maintenance of test automation frameworks for functional, integration, regression, and performance testing.
• Integrate automated tests into CI/CD pipelines using tools such as Azure DevOps, Jenkins, or GitHub Actions.
• Enforce shift-left QA practices and quality gate definitions across cross-functional teams.
• Utilize automation and observability tools like Selenium, Appium, JMeter, Postman, Sentry, Firebase Crashlytics, and App Center.

Application & API Testing

• Oversee testing of mobile applications and APIs, including managing test data, mocking/stubbing services, and ensuring environment consistency.
• Ensure robust end-to-end test coverage and production parity for QA environments.

QA Strategy & Leadership

• Define QA strategy, quality KPIs, and SLA/SLO-based defect handling policies aligned with business objectives.
• Lead testing strategy for infrastructure transitions, platform migrations, and Disaster Recovery validations.
• Mentor and manage QA teams to cultivate a culture of preventive QA and continuous improvement.

Cloud & Infrastructure QA

• Oversee QA across cloud-based and hybrid infrastructure environments, including on-prem to Azure migrations.
• Validate DR readiness, platform cutovers, and performance scaling scenarios.

Cross-Functional Collaboration

• Partner with engineering, product, and DevOps teams to integrate automated testing into CI/CD pipelines.
• Serve as a key stakeholder in Go/No-Go decisions during critical migration phases.
• Ensure traceability between requirements, test cases, and production defects.

Qualifications:

Education & Certifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (mandatory).
• Advanced degrees or management certifications (e.g., PMP, Agile Leadership) – advantageous.
• Professional Certifications (preferred/required): ISTQB Advanced Level (required), Agile Testing Certification (e.g., ICP-TST) advantageous.

Experience

• 8+ years’ experience in Quality Assurance, including 3+ years in a QA leadership role.
• Proven experience managing distributed teams and complex system landscapes.
• Strong track record in test automation, cloud/hybrid QA, and platform migration readiness.

Technical Skills

• Testing & Automation Frameworks: Selenium, JMeter, Postman, Cypress, Appium.
• CI/CD & Test Integration: Azure DevOps, Jenkins, SonarQube, Allure, GitHub Actions.
• Mobile & API Testing: Firebase Test Lab, App Center, Swagger/Postman.
• Test Data & Environment Management: Wire Mock or equivalent middleware for mocking endpoints.

Core Skills & Competencies

• Strong leadership and mentoring capabilities within QA teams.
• Deep understanding of shift-left testing, automation best practices, and quality governance.
• Ability to collaborate cross-functionally with engineering, product, and DevOps teams.
• Analytical mindset with focus on metrics, defect tracking, and continuous improvement.
• Results-driven and proactive in ensuring platform reliability and quality excellence.