Senior Program Officer, Knowledge Management & Capacity Building (KMCB) at FHI 360

Basic Function:

• The Senior Program Officer, Knowledge Management & Capacity Building will provide technical support to the Meeting Targets and Achieving Epidemic Control (EpiC) team on capacity building and knowledge management.
• S/He will support EpiC management team with the development, coordination and fostering of a knowledge management and sharing culture.
• S/He will also provide technical support to the project in the areas of capacity needs assessments, training plan development, learning strategies, and training evaluation reports.

Duties and responsibilities:

Knowledge Management

• Coordinate the development and implementation of a knowledge management and communications plan.
• Manage, develop, and maintain a standardized system to organize, document, archive, and disseminate knowledge gained from the EpiC project.
• Coordinate development and regular update of the project’s over-arching brief, including areas of focus, capabilities, and success stories.
• Coordinate with project staff to synthesize and make available strategic information across teams and focus areas for internal or external dissemination and archiving.
• Facilitate the development, collation, and review of content for project materials including reports, briefs, newsletter, and other relevant publications from draft to final document copyedits including infographics, diagrams, and illustrations.
• Ensure compliance with established organizational and donor policies and procedures related to the production of reports, briefs, newsletter, and other relevant project publications.
• Serve as the communications point of contact for EpiC Nigeria and share regular content for publication within the country office communication team as required.

Capacity Building

• Facilitate the development, administer, and analyze capacity needs assessments for project staff (and beneficiaries) periodically.
• Work with the project team to develop, implement and document capacity development plan(s) to foster capacity improvement and aid effective program planning, implementation, and monitoring.
• Research and recommend learning methodologies, resources and tools that most effectively build project staffs’ capacity in line with capacity development plan.
• Facilitate a platform to support performance management and professional development of project staff, including mentoring/coaching, and career support.
• Develop and maintain checklists and tools to effectively track implementation and specific deliverables based on capacity development plan.
• Perform other duties as assigned.

Knowledge, Skills & Attributes:

• Experience in knowledge management and capacity building in the context of public health/international development programs funded by US government or other international donors.
• Working knowledge of major donors’ (USAID, Global Fund) knowledge management, communication, branding and marking policies.
• Well-developed written and oral communication skills.
• Demonstrated ability to influence, motivate and collaborate within and across team in complex programs.
• Knowledge of public health programs such as HIV, reproductive health, COVID-19, and related issues is an added advantage.
• Demonstrated expertise in building effective relationship with key internal and external stakeholders.
• Articulate, professional and able to communicate in a clear, positive manner with partners and staff.
• Demonstrated proficiency with Microsoft Office suite software.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
• Ability to travel in Nigeria up to 10 - 25%

Qualifications and Requirements:

• Masters in Public Health, Business Administration, Medical Sciences, Behavioral or Social Sciences or its recognized equivalent with 5-7 years relevant experience with international development programs including COVID-19 program planning and implementation at the community or state level working with public and NGO sectors.
• BSc/BA in Public Health, Business Administration, Medical Sciences, Behavioral or Social Sciences or its recognized equivalent with 7-9 years relevant experience with international development programs including COVID-19 program planning and implementation at the community or state level working with public and NGO sectors.
• Demonstrated success in multicultural environments is required.