Senior Manager, Supplier Relationship Management at IHS Towers

Job Description

• Perform supplier approval/qualification prior to selection as new supplier.
• Perform Quality Surveillance Responsible for nominated supplier(s) ensuring supplier reviews are in line with Business processes.
• Perform industrial qualification of new products, on time on quality in line with their commodity strategy and business development.
• Perform Supplier Control Review (SCR) with planned surveillance/monitoring activities available and loaded in ERP required to assure qualified status of existing suppliers in compliance with IHS Supplier Code of Conduct.
• Responsible for data integrity validation by managing and updating Supplier Master Data for nominated suppliers in each category
• Lead or participate in on-site audits or remote audits (as applicable) of new and existing suppliers using applicable standards to support IHS Supplier Audit and Assessment.
• Generate metrics to provide visibility of audits due, planned audit dates, audits complete, audit reports process timelines and overdue audits.
• Verify supplier’s compliance with IHS and Telecommunications Authorities requirements.
• Responsible for the level of delivery (D1) & quality (R1) performance for contracted commodity supplier ensuring achievement of annual Supply Chain targets.
• Responsible for ensuring that the Commodity Supply Chain has sufficient capacity to meet all existing and future IHS Business/Program needs.
• Responsible for Risk Management within his scope ensuring that appropriate mitigation and action plans are in place at suppliers.
• Perform risk assessments and provide inputs to the development of recovery plans and corrective and preventative actions related to supplier claims, disputes, etc.
• Propose, monitor, and execute supplier remediation actions and mitigation plans when risks or non-compliance events are identified.
• Manage and Conduct regular reviews on supplier's progress, appropriate and timely escalating timely of any non-performance.
• Develop supplier assessments, score cards and other analytics to enable the effective management of supplier performance.
• Initiate and drive problem-solving with suppliers regarding non-compliant materials or defects and ensure that suppliers have sufficient failure analysis facilities and resources.
• Identify solutions to complex problems with a focus on continuous improvement practices to drive Corrective Action and Preventive Action.
• Contribute to the development of Commodity strategy.
• Contribute to Commodity Supply Chain & Quality related Cost reduction projects to support commodity annual targets.
• Verify commodity adherence to Business Process and Methods. and compliance with Business and appropriate Telecommunications Authorities requirements.
• Conduct regular reviews with internal customers representatives to ascertain the level of customer satisfaction. Analyze these findings and devise ways to maintain or improve their satisfaction level.
• Develop collaboration with Suppliers and internally between different functions and COEs, by implementing new ways of working.
• Escalate risks/issues with legal implications arising from the contracting process to the relevant Legal and Compliance teams
• Perform other tasks and duties as assigned by the Associate Director, Supplier Management.

Qualifications

• Bachelor’s Degree in Petrochemical, Mechanical, Electrical Electronics, Telecoms related field or Non-Technical Degree with relevant Supply Chain or Quality work experience.
• Professional certifications, e.g., Member of the Chartered Institute of Procurement and Supply (MCIPS), Certified Supply Chain Professional certification (CSCP), Supplier Quality Professional (CSQP), ISO9001 Certified Auditor will be an asset.
• Knowledge of lean management (Six Sigma Green or Black Belt) is desirable.
• +10 years’ related supplier quality management experience, analyzing and solving quality problems and being involved in quality improvement projects is preferred.
• Knowledge of relevant Electronics & Telecoms industry standards e.g., ISO9001, TL9000, TIA-942, TIA-322 etc. and National   Communications Commission (NCC) regulations, would be advantageous.
• Ability to work within the supply chain to identify and drive root cause and corrective action utilizing quantitative, qualitative analytical capabilities to communicate and influence others in a concise, data driven manner.