Senior IT Officer at The Youth Initiative for Advocacy, Growth & Advancement (YIAGA)

Job Summary

• As part of its digital transformation and operational efficiency goals, Yiaga Africa is seeking an exceptional Senior IT Officer to manage its IT infrastructure, provide tech support, and lead initiatives that improve internal systems and data security. 
• The role will support the organization's strategic objectives by ensuring the smooth operation of all IT-related services and platforms.
• If you are an experienced and innovative IT professional ready to lead technology operations in a dynamic nonprofit organization, apply now!
• This is a full-time role for one year initially, with the possibility of extension based on performance and funding. The role involves 40 hours of work per week and offers a competitive salary.

Duties and Responsibilities

• Lead the design and development of all of Yiaga Africa's websites.
• Oversee the installation, configuration, and maintenance of computer hardware, software, networks, and systems.
• Manage the organization’s IT helpdesk by providing timely technical support and solutions.
• Ensure the security of data, network access, and backup systems.
• Design and implement IT policies, standards, and procedures.
• Monitor and maintain computer systems, networks, printers, and other tech equipment.
• Maintain and regularly update inventory of IT assets.
• Ensure compliance with data protection and cybersecurity best practices.
• Support virtual collaboration platforms, email systems, and productivity tools (e.g. Microsoft 365, Zoom, Google Workspace).
• Manage internal file sharing and cloud storage systems.
• Conduct periodic IT training and orientation for staff.
• Assist in digital transformation initiatives and process automation.
• Collaborate with external vendors and consultants to support ICT projects and upgrades.
• Support the development and maintenance of internal platforms, websites, and data management systems.

Required Skills and Experience

• A Degree in Computer Science, Information Technology, or a related field.
• At least 5 years of progressive experience in web development, network administration, and cybersecurity—preferably within an NGO or similar environment.
• Advanced proficiency in front-end and back-end web development, with strong command of HTML, CSS, JavaScript, PHP, and content management systems (CMS) such as WordPress and Drupal.
• Demonstrated expertise in configuring, maintaining, and securing both local and cloud-based networks, including firewall management, VPNs, and intrusion detection/prevention systems.
• Strong understanding of cybersecurity frameworks, risk assessments, and implementation of security best practices across IT infrastructure.
• Experience managing and securing web applications, databases, and server environments (Linux, Windows Server, AWS, Azure).
• Proficient in administering collaboration platforms such as Microsoft 365 and Google Workspace.
• Skilled in troubleshooting hardware and software issues and managing the full asset lifecycle of IT equipment.
• Excellent problem-solving abilities, with keen attention to detail and a proactive approach to risk mitigation.
• Strong communication skills, with a user-focused approach to IT support and training.
• Relevant industry certifications such as CompTIA Security+, Cisco CCNA, Microsoft Certified: Azure Administrator, or AWS Certified Solutions Architect are highly desirable.

Language Requirements:

• Fluency in written and spoken English. Proficiency in French and/or another Nigerian language is an advantage.