Senior Fleet / Transport Officer at DRYVA Logistics

Job Responsibilities

• Enrol and secure dedicated 3rd Party trucks into the fleet for month-on-month shipment in the Northern region particularly Kano, Kaduna & Potiskum.
• Manage at least 200 dedicated trucks. Build a pool of 1,000 units of 3rd party trucks, with 20% conversion into dedicated trucks (200)
• Provide strong partner development and support to truckers to help them grow their business with DRYVA.
• Work jointly with Client Accounts / Order Processing Team to ensure allocation of vehicles / drivers based on the peculiarity of Client’s requests.
• Direct supervision of truck loadings to ensure accuracy in items, as well as conformance to loading patterns in order to prevent the likelihood of damage to materials or products during transit.
• Ensure documentation accuracy, collect all waybills and proof of delivery (PODs) from delivery sites across the country leveraging field officers.
• Ensure the products are delivered to customers in a timely manner.
• Meet all client needs and deliverables according to proposed timelines.
• Develop an in-depth understanding of Key clients’ needs and requirements.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues faced by customers and deal with complaints to maintain trust.
• Rapidly build a wide 3rd party trucker base across major regions in Nigeria.
• Plan and present reports on account progress, goals, and quarterly initiatives.

Qualifications, Skills & Competencies

• HND / B.Sc in Transport & Logistics Management or other related fields.
• Proven access to a network of truckers in strategic regions of the country.
• Experience with 3rd Party Logistics will be a strong advantage.
• Cognate 3-7 years’ management experience of a fleet of 100 commercial trucks (minimum).
• Relevant professional certification in Transport in Nigeria. E.g. National Institute of Transport & Logistics is an added advantage.
• Strong practical knowledge of Nigeria fleet and transport legislation / compliance requirements for the transport industry.
• Extensive knowledge of route planning and Driver management.
• Experience in Truck types and models, costs, utilization and management peculiarities.
• Experience in Truck tracking and fleet maintenance systems.
• Specialist knowledge in truck management.
• Mechanical aptitude and analytical skills.
• Excellent mathematical and numerical skills.
• Excellent organizational, problem-solving and communication skills.
• Excellent relationship management.

Skills Required:
We're looking for someone who has:

• The ability to multitask, prioritize, manage time efficiently and more than one client at a time
• Excellent interpersonal relationship skills, goal-oriented and organized team player
• In-depth understanding of company key clients and their position in the industry
• Able to analyse data, sales statistics and translate results into better solutions
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Proven results of delivering client solutions and meeting sales goals
• Experience with CRM software and the Microsoft Office Suite, with emphasis on superior Word, Excel and PowerPoint skills.