Dispatch Rider at Mopheth Group

Job Summary

• We are seeking a reliable and experienced Dispatch Rider responsible for the timely and safe delivery of customer orders.
• The ideal candidate must be familiar with Lagos routes and able to ensure efficient and professional service at all times.

Key Responsibilities

• Deliver customer orders promptly and safely to designated locations
• Ensure all items collected are accurate and properly sealed before delivery
• Plan and follow efficient delivery routes to meet timelines
• Maintain proper delivery records and documentation
• Communicate effectively with the fulfillment/store team
• Handle products with care to avoid damage or loss
• Ensure professional conduct when interacting with customers
• Perform routine checks and basic maintenance of the assigned motorcycle.

Key Performance Indicators (KPIs)

• On-Time Delivery Rate
• Delivery Accuracy (correct orders delivered)
• Customer Satisfaction
• Zero Damage/Loss Rate
• Compliance with Delivery Procedures.

Requirements

• Minimum of an SSCE / OND
• Proven experience as a Dispatch Rider in a retail or logistics environment
• Valid Rider’s Permit and Driver’s License
• Good knowledge of Lekki, Victoria Island, and surrounding routes
• Strong sense of responsibility and reliability
• Good communication and interpersonal skills
• Ability to work in a fast-paced environment.