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  • Posted: Feb 19, 2021
    Deadline: Not specified
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    Pulse NG – Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style and news that are part of and the West African DNA. There are many voices out there covering news, music, movies and entertainment in general. Pulse Nigeria is there to make those voices louder and connect with a global audience.
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    Senior Digital Account Manager

    Position Summary

    • Pulse is looking for an experienced Senior Digital Account Manager. Our Senior Digital Account Managers are post-sale Digital Marketing Strategists responsible for the successful management of digital strategy for our client brands.
    • You will answer key questions such as how brands are communicated and experienced through digital interactions, and how 360 digital interactions fit into broader customer experiences.
    • You will help to achieve the client’s strategic brand and business objectives by providing them with guidance and working with the internal team to achieve seamless strategy delivery.

    The Role

    • The Senior Digital Account Manager is a position we’re hiring for in our Lagos office.
    • The role will report to the Lead Account Manager and work very closely with the Director of Accounts & Operations.

    Duties and Responsibilities

    • Develop effective post-sale strategies for clients in accordance with their requirements and ensure seamless execution.
    • Proactively suggest innovative digital strategies to improve quality of Pulse Marketing client campaigns.
    • Ensure accountability is established during the project planning process.
    • Produce content calendars according to dictated deadlines and to the highest standard.
    • Full responsibility for ensuring work is delivered to the highest standard, on time and to budget.
    • Achieve 100% realizations on all assigned accounts.
    • Ensure proper internal QA is done before any work is shared with the client for review.
    • Manage client relationships and provide clients with excellent service and support.
    • Manage client expectations, bringing issues/concerns to clients' attention before they become problems, offering potential solutions, and advising of potential delivery delays.
    • Responsible for community management across all social media campaigns and to the highest standard.
    • Provide campaign performance reporting and analysis to clients.
    • Communicate effectively with all team members and develop strong, trusting relationships with all internal partners.
    • Research and analysis of customers, market conditions and competitor data for relevant decisions and advice.
    • Review new and trending technologies for regular knowledge updates to keep the company well informed about developments in digital marketing.

    Requirements
    Skills that would make a candidate successful in this role:

    • At least a Bachelor's Degree level of education preferred.
    • Minimum of 2 years of experience working as a Client Account Manager.
    • A great content creator able to craft compelling digital marketing strategies for clients that deliver results.
    • An innovator, trendsetter, and creative thinker who can connect 360° digital to all other aspects of a client’s business and drive growth opportunities.
    • Great copywriting, verbal and written communication skills.
    • Great relationship-building skills to nurture client relationships.
    • Results-oriented and able to work both independently and within a team environment.
    • A professional qualification in digital marketing a plus.

    Remuneration

    • Remuneration is competitive.

    Method of Application

    Interested and qualified? Go to Pulse NG on pulse.africa to apply

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