Senior Community Manager at TEDxMaitama Official

Role Overview

• The Senior Community Manager will be responsible for building, nurturing, and scaling the TEDxMaitama community across online and offline touchpoints.
• This role goes beyond moderation — it is about strategic community leadership, engagement design, volunteer coordination, and turning audience members into active ambassadors of the TEDxMaitama mission.
• You will play a critical role in sustaining momentum before, during, and after events, ensuring that TEDxMaitama is not just an event, but a thriving ideas-driven community.

Key Responsibilities

Community Strategy & Growth

• Design and execute a comprehensive community engagement strategy aligned with TEDxMaitama’s vision and annual theme.
• Grow and manage TEDxMaitama’s communities across WhatsApp, LinkedIn, email, and other platforms.
• Develop systems to convert attendees, volunteers, and followers into long-term community members.

Engagement & Content Activation

• Plan and manage community calendars including discussions, AMAs, speaker highlights, and post-event engagement.
• Collaborate with the content and media teams to amplify talks, speakers, and partner content.
• Foster meaningful, respectful, and intellectually stimulating conversations within the community.

Volunteer & Ambassador Management

• Coordinate volunteers and community leads across different workstreams.
• Build and manage a TEDxMaitama ambassadors or fellows programme.
• Onboard, train, and support volunteers to uphold TEDx values and community standards.

Events & Programming Support

• Support the execution of TEDxMaitama conferences, salons, watch parties, and community meetups.
• Ensure strong community participation before, during, and after events.
• Capture community feedback and insights to improve future programming.

Partnership & Stakeholder Engagement

• Work with partners, speakers, and sponsors to activate community-focused initiatives.
• Support collaborations with universities, innovation hubs, and ecosystem partners.

Reporting & Insights

• Track community growth, engagement metrics, and participation levels.
• Prepare short monthly reports with insights, learnings, and recommendations.
• Use feedback and data to continuously refine community strategies.

Required Experience & Skills

• 5+ years experience in community management, ecosystem building, communications, or related roles.
• Proven experience managing and growing online and offline communities.
• Strong written and verbal communication skills.
• Experience working with volunteers, creatives, or mission-driven teams.
• Strong organisational skills and ability to manage multiple initiatives simultaneously.
• Deep alignment with TEDx values: curiosity, inclusivity, integrity, and excellence.

Nice to Have

• Experience working with events, conferences, or media platforms.
• Familiarity with startup, creative, or innovation ecosystems.
• Experience managing communities across Africa or globally.
• Basic understanding of analytics, engagement metrics, and CRM tools.

What Success Looks Like in This Role

• A highly engaged, respectful, and growing TEDxMaitama community.
• Increased retention and participation of attendees and volunteers.
• Clear systems for onboarding, engaging, and activating community members.
• TEDxMaitama recognised as a thought-leading, community-driven platform.

Why Join TEDxMaitama

• Be part of a globally recognised ideas platform.
• Work with inspiring speakers, partners, and leaders.
• Shape conversations that matter and create real impact.
• Opportunity to grow into broader leadership roles within the TEDxMaitama ecosystem.