Senior Administrative Associate at Reliance HMO

The Role

• As our Senior Administrative Associate, you'll be the backbone of our clinic operations
• You'll make sure patients have a great experience from the moment they walk
• You'll keep the facility running, the team coordinated, and the paperwork in order.
• If you like solving problems before they become problems, this role is for you.

What You'll Do

• Keep the clinic safe, clean, and fully operational every day
• Manage staff schedules, attendance, and leave planning
• Help patients book appointments and get the information they need on time
• Plan and run health outreach programs and wellness events in the community
• Handle billing, invoicing, and payments from corporate clients and vendors
• Make sure all regulatory paperwork is filed correctly and on time
• Train staff on digital tools and find ways to make processes faster and simpler.

Requirements
What You'll Bring:

• Bachelor's Degree or HND
• 3-5 years of experience in operations management in a service industry (healthcare, hospitality, or corporate services)
• Direct experience working in a healthcare or clinic setting
• Ability to use data to track performance and spot areas for improvement
• Completed NYSC or have a certificate of exemption
• Live within 10km of Lekki and Ajah.

Nice to Have:

• Experience with electronic medical record (EMR) systems or clinic management software
• Background in event coordination like corporate health talks or community outreaches
• Knowledge of regulatory compliance for health facilities (LAWMA, HEFAMAA, FIRS, LIRS)
• Strong communication skills and ability to work well with different teams.

Benefits
What We Offer:

• Salary: N297,148.71 monthly
• Onsite role based in Lekki/Ajah, Lagos
• Unlimited leave – take the time you need
• Premium health insurance for you and your family
• Learning and development allowance to support your growth.