Security Supervisor at ECLAT HR Consulting

Responsibilities

The ideal candidate will (but is not limited to):

• Supervise and coordinate the activities of security personnel to ensure the safety of guests, staff, and hotel property.
• Develop and implement security policies, procedures, and emergency response plans in line with hotel standards.
• Monitor surveillance systems (CCTV), alarm systems, and conduct routine patrols of the premises.
• Investigate security incidents, accidents, or disturbances and prepare detailed incident reports.
• Ensure proper access control procedures are followed for guests, visitors, and vendors.
• Conduct regular security briefings and training sessions for security staff.
• Liaise with law enforcement agencies and emergency services when necessary.
• Schedule security shifts and ensure adequate coverage at all times.
• Inspect hotel premises to identify potential security risks and recommend corrective measures.
• Enforce compliance with health, safety, and security regulations.

Requirement

• Minimum of 2 years’ experience in a security supervisory role, preferably within the hospitality industry.
• OND/HND/Bachelor’s degree in Security Management, Criminology, or related field is an added advantage.
• Proven experience in supervising security personnel and managing security operations.
• Knowledge of CCTV systems, access control systems, and incident reporting procedures.
• Strong understanding of safety regulations and emergency response management.
• Ability to work flexible hours, including weekends and public holidays.

Required Competencies:

• Strong leadership and team management skills.
• Excellent communication and report-writing abilities.
• High level of integrity, vigilance, and professionalism.
• Good problem-solving and conflict resolution skills.
• Ability to remain calm and decisive in emergency situations.
• Attention to detail and strong observational skills.
• Customer service orientation with a focus on guest safety and satisfaction.