Location: Lekki-Ajah, Lagos
Industry: Hospitality / Beach Resort
Monthly Salary: ₦200,000 – ₦300,000
Work Schedule: 8:00 AM start time, one day off per week
Accommodation: Provided
Job Summary
We are seeking a highly skilled and experienced Security Manager/ Safety and Security Manager to oversee the safety and security operations of our beach resort. The successful candidate will ensure the well-being of guests, staff, and company assets by developing, implementing, and enforcing robust security protocols. This role requires leadership, vigilance, and the ability to respond effectively to emergencies while maintaining a safe and welcoming environment.
Key Responsibilities
Policy and Procedure Development
- Develop, implement, and enforce comprehensive safety and security policies for the resort.
- Ensure all procedures comply with Nigerian regulations and international hospitality standards.
Staff Management
- Recruit, train, schedule, and supervise security personnel.
- Monitor staff performance, provide guidance, and ensure adherence to all security protocols.
- Conduct regular briefings and performance evaluations for security team members.
Risk Management
- Conduct regular risk assessments to identify potential threats to the property, guests, and staff.
- Implement preventive measures and strategies to mitigate security risks.
Emergency Preparedness
- Develop and maintain emergency response procedures for fire, medical, security, and natural disasters.
- Conduct regular drills and training exercises for security staff and other resort employees.
Surveillance and Patrols
- Oversee the operation of CCTV, alarms, access control, and other security systems.
- Schedule and conduct regular patrols of the property to deter crime and ensure guest safety.
Incident Response and Investigation
- Respond promptly to all security incidents, emergencies, and alarms.
- Conduct thorough investigations and prepare detailed incident reports.
- Recommend corrective actions and follow up to prevent recurrence.
External Liaison
- Maintain strong working relationships with local law enforcement, fire services, and emergency agencies.
- Coordinate with authorities in case of major incidents or emergencies.
Training and Awareness
- Train resort staff on safety protocols, emergency procedures, and security awareness.
- Promote a culture of safety and vigilance across the resort.
Asset Protection
- Safeguard resort property, assets, and guests’ personal belongings.
- Monitor compliance with safety procedures in all operational areas.
Guest Relations
- Ensure a safe and welcoming environment for guests.
- Address and resolve security-related concerns or complaints professionally and promptly.
Qualifications & Requirements
- Minimum HND/Bachelor’s degree in Criminal Justice, Security Management, Hospitality Management, or related field.
- At least 7 years of security experience, with a minimum of 3 years in a managerial role.
- Proven experience in hospitality or resort security management.
- Strong knowledge of safety and security regulations, procedures, CCTV, and emergency management.
- Excellent leadership, decision-making, communication, and interpersonal skills.
- Ability to remain calm under pressure and make sound decisions in high-stress situations.
- Proficiency in computer use and report writing.
- Certification in First Aid/CPR and Safety Management is an added advantage.
- Knowledge of fire safety systems, emergency evacuation protocols, and asset protection practices.
Key Attributes for Success
- Strong leadership and team management skills.
- Vigilance, integrity, and professionalism.
- Excellent problem-solving and analytical skills.
- Ability to enforce rules while maintaining a hospitable guest experience.
- High level of accountability and reliability.
Compensation & Benefits
- Monthly Salary: ₦200,000 – ₦300,000
- On-site accommodation
- One day off per week
- Staff meals and duty allowances
- Career growth and professional training opportunities
- Supportive work environment in a structured resort setting