Security and Surveillance Controller at Phillips Consulting

Role Purpose Statement: 

This role is to protect people and property from possible criminal activities.

Main Accountabilities

• Patrols and monitors an assigned area; reports suspicious activities to local authorities.
• Monitors surveillance cameras, inspects property and monitors crowds.
• Contacts law enforcement or fire department in case of an emergency.
• After business hours, checks doors, windows, and gates to ensure the property is secure.
• Investigates reports of suspicious activity on the property.
• Reasonably detains persons suspected of criminal activity until law enforcement arrives.
• Escorts discharged staff, trespassers, and other unwelcome parties off the premises.
• Any other duties as may be assigned.

OTHER REQUIRED COMPETENCIES

• Excellent observational skills and attention to detail.
• Authoritative verbal communication skills.
• Ability to remain calm in high-pressure situations.
• Ability to learn the layout of the property and buildings.

Key Performance Indicators (KPIs)

• Mitigation Success
• Key Risks
• Process Success
• Detection Success
• Analyst Skills

Requirements

EDUCATION, EXPERIENCE & TECHNICAL SKILLS

• High school diploma or equivalent required.
• Security guard training certification preferred.
• Previous experience a plus, but not required.

Physical Requirements:

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting at a desk and monitoring surveillance equipment.
• Must be able to lift 50 pounds at a time.