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  • Posted: Nov 25, 2021
    Deadline: Dec 15, 2021
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  • Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
    Read more about this company

     

    Salon Operations Manager

    Location: Lekki Phase 1, Lagos.

    Salary: N120,000 to 150,000.

    We are currently looking to hire a qualified and experienced Salon Operations Manager for our client, a standard luxury salon.

    Responsibilities:

    • Provide exceptional customer service(Effective handling of client's complaints and ensuring client satisfaction.)
    • Manage and control expenses(Managing finances and budgets.)
    • Lead and develop a team(Oversee hiring, training, performance reviews, and dismissing staff members).
    • Complete required administrative tasks/compliance.
    • Overseeing client bookings and scheduling staff.
    • Market the shop and grow the business.

    Requirements:

    • Strong Management Skills (Coaching and Developing a Team)
    • Industry Knowledge
    • Organizational Skills and Intuitive Thinker
    • Verbal and Written Communication Skills
    • Customer Service Driven
    • Proficient in Excel, Ms Word, pivot table
    • Sales Background

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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