Salon / Business Manager at Elvaridah

Role Overview

• We are seeking an experienced and proactive Business Manager to oversee daily salon operations, drive sales, and deliver excellent customer experiences.
• The ideal candidate will have strong sales skills, customer management experience, and the ability to manage staff and operations efficiently in a fastpaced beauty business.

Key Responsibilities

• Oversee the day-to-day operations of the business
• Drive sales, upselling hair products and services to meet monthly revenue targets
• Manage customer relationships, handle inquiries, complaints, and ensure high customer satisfaction
• Supervise salon staff, manage schedules, attendance, and performance
• Ensure excellent service delivery and maintain brand standards at all times
• Track sales performance, customer feedback, and prepare basic reports
• Manage inventory of hair products, tools, and supplies
• Implement strategies to attract new customers and retain existing ones.

Requirements & Qualifications

• Proven experience in sales and customer management (beauty, retail, or service industry preferred)
• Previous experience managing a salon, retail store, or similar business is an advantage
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure
• Basic knowledge of sales tracking and reporting
• Must be reliable, organized, and customer-focused.