Sales Supervisor at Tastee Fried Chicken - TFC

Job Description

• To ensure that sales personnel i.e. CCPs and Lobbites are well dressed in their uniforms accordingly.
• Ensuring the counter is in order and the products are ready before commencement of sales.
• Ensuring all equipment are available and ready for use including plates and cutleries
• To ensure the lobby is clean and tables and chairs are well set for customers’ use
• To make sure that the front office staff are hospitable to customer, by smiling and welcoming them in the TASTEE way.
• Recording of all products passed to counter for sales from the back end to avoid product shortage using Product Transfer Note (PTN).
• Checking of products passed to the counter to ensure that sub-standard products are not sent out for sales.
• Monitoring of products, to prevent stock out.
• Proper and accurate collation of sales PLU worksheet on daily basis using DPCS templet
• Collection of special order, large order, cash and registering the product into special order booklet
• Present, promote and sell products/services using solid arguments to walk-in customers
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Answering customers’ questions about specific products/services
• Interfering and preventing any misunderstanding that could come up between sales personnel and customers
• Assist Customer Care Personnel during rush period and with cash float
• Prepare strategic Sales personnel duty roster/schedule for Manager’s endorsement on weekly basis.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND qualification.
• 2 - 4 years work experience.