Sales Supervisor at SIMS Nigeria Limited

Job Summary

• We are looking for a dynamic and experienced Sales Supervisor to lead our sales team.
• This role involves overseeing day-to-day sales activities, setting sales targets, and ensuring the team achieves its goals.
• The Sales Supervisor will be responsible for training and coaching the sales team, developing sales strategies, and maintaining positive customer relationships.
• The ideal candidate is goal-oriented, skilled in sales techniques, and has a strong leadership ability.

Key Responsibilities

• Supervise and manage a team of sales representatives, including setting daily, weekly, and monthly sales targets.
• Provide training, mentoring, and ongoing coaching to enhance team performance and sales skills.
• Conduct regular performance evaluations, setting individual development plans for team members.
• Develop and implement sales strategies to achieve company sales targets and revenue goals.
• Monitor and analyze sales performance metrics to identify areas for improvement.
• Collaborate with the marketing team to optimize promotional activities and improve sales performance.
• Build and maintain strong relationships with key customers to ensure customer satisfaction and repeat business.
• Address customer inquiries, resolve complaints, and ensure a high level of customer service.
• Identify and pursue new sales opportunities to expand the customer base.
• Prepare and present regular sales reports to management, outlining team performance and market trends.
• Monitor competitor activities and market conditions to adjust strategies accordingly.
• Ensure the accuracy of sales data and maintain customer records in the company's CRM system.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
• 3 - 5 years of experience in a sales role, with at least 1-2 years in a supervisory or leadership position.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to develop and execute effective sales strategies.
• Proficiency in using CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.