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  • Posted: May 20, 2022
    Deadline: May 26, 2022
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    Isidore is a digital platform for Agri-SMEs (e.g. suppliers of grains) & Agro Buyers (e.g. Feed mills, FMCGS) that enables purchase order management and facilitates access to working capital, for all in the value chain. Through our Jinja platform, we provide a free mobile-first ERP tool focused on purchase order fulfilment with embedded access to capi...
    Read more about this company

     

    Sales/QA Agent

    What we're looking for

    We are looking for a Sales Agent who will be responsible for promoting the Jinja platform, sourcing eligible agri-SMEs to become customers and rendering operational/quality assurance services to these customers

    You must be a reliable, driven, and self-directing individual with the ability to persuade and convince potential customers to join our passion. You are a good communicator, an excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast paced, dynamic environment.

    Our ideal candidate will have an extensive network in the agri-SME space including established relationships with aggregators, processors and others dealing in grains and similar commodities.

    Responsibilities

    • Build, manage and maintain a strong pipeline of leads composed of SMEs that are potential customers for Jinja.
    • Have a thorough understanding of the Isidore brand and Jinja platform and act as ambassador to all customers.
    • Move SMEs across the entire sales journey from lead to paying customer, and ensure a smooth transition to customer support.
    • Ensure highest quality control and assurance standards are employed in the fulfilment of each purchase order and simultaneously facilitating our stellar operational processes on and off SME sites.
    • Work in concert with Customer Support Agents to delight customers throughout their experience.
    • Own and deliver on expected target numbers of customers on a weekly, monthly, and quarterly bases.
    • Engage with other teams in the business for 2-way comms: inform them of demand, and learn about product evolution.
    • Handle customer complaints alongside Customer Support Agents.
    • Be responsible for own portfolio of customers with regards to cross-selling, upselling, and value delivery.

    Qualifications

    • Extensive experience with agri-SMEs
    • Familiarity with Agriculture industry, especially purchase order management is a plus
    • Super curious and diligent attitude to work. Always be prepared to show up.
    • Strong relationship building and management skills
    • Sales-driven and analytical mindset

    Benefits

    • Weekly Bonus for converted clients
    • Travel expenses covered
    • Competitive salary
    • Opportunity for growth

    Method of Application

    Interested and qualified? Go to Isidore Agritech Limited on to apply

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