Sales Partnership & Client Relations Officer at Brit Property Nigeria

Role Overview

• The officer will drive membership growth, revenue generation, and strategic partnerships, focusing on member satisfaction and engagement.
• Reports to the Head of Business Development and is based in Lagos, with a six-month probation period.

Primary Duties & Responsibilities

• Sales & Business Development: Develop sales strategies, promote products, pursue revenue opportunities, and achieve growth targets. ​
• Partnership Development: Identify and manage strategic partnerships, maintain a partnership database, and represent the cooperative at events. ​
• Client Relationship Management: Build relationships, handle inquiries, conduct engagement activities, and ensure high retention rates. ​
• Marketing & Brand Promotion: Support marketing campaigns, coordinate outreach programs, and provide member feedback for service improvement. ​
• Reporting & Documentation: Maintain records of activities, prepare performance reports, and ensure compliance with policies. ​
• Maintain accurate records of sales activities, partnerships, and client interactions.
• Prepare weekly and monthly performance reports.
• Track membership conversion rates and retention levels.
• Ensure compliance with cooperative policies and regulatory standards.

Qualifications, Experience, Skills & Competencies ​

• Requires a Bachelor’s degree in relevant fields and 2-4 years of experience in sales or client relations, preferably in cooperative or financial services. ​
• Skills include sales strategy development, partnership negotiation, proficiency in MS Office and CRM software, and excellent planning and negotiation abilities. ​

Daily Performance Metrics:

• Metrics include lead generation, outreach contacts, client meetings, membership conversion, product promotion, partnership prospecting, and complaint resolution, with specific targets for each area.
• Emphasis on ongoing professional development and achieving sales targets, including direct land sales. ​