Sales Manager - Services at LS Scientific

Job Objective

• Increase Coverage, distribution and market penetration of LS Scientific technical and laboratory services utilizing the sales process to achieve Volume, Value, profitability, and cost savings- targets.

Responsibilities

• Develop and deploy effective sales policies/strategies to increase the company’s technical and laboratory services performance and profit.
• Generate and maintain technical service agreements with customers to boost our service business.
• Generate and maintain laboratory services agreements with customers to boost our laboratory services.
• Understand industry-specific trends and landscapes by conducting research on competition’s demand and supply costs to determine their products’ worth thereby developing reasonable pricing that fits within the customer’s budget and brings a great profit.
• Provide timely and effective solutions that aligns with customers` needs by establishing and sustaining professional rapport with key clients and opinion leaders via periodic visits, calls, exploring specific needs and opportunities to promote our technical and laboratory support services.
• Mapping and generating potential and new leads / opportunities for LS Scientific, while keeping necessary data and records for reference.
• Communicate sales goals and ensure management is informed on the progress of those goals.
• Organize periodic strategy review with team members to analyze performance, adjust or generate firmer strategies for top notch sales delivery.
• Effectively communicate value propositions to stakeholders through presentations and proposals.
• Build and maintain long-lasting, strong relationships with customers and OEMS while partnering with them to better understand their business objectives and needs.
• Effectively communicate value propositions to stakeholders through presentations and proposals.
• Generate periodic report to the management highlighting expectations based on forces may have shifted strategic directions with propositions that will lead to adjustments or improvements to these strategies.
• Achieve sales human resources objectives through involvement in recruitment, selecting, training, coaching, counselling and disciplining employees of sales team; communicating job expectations, monitoring, appraising and reviewing job contribution, planning and enforcing policies and procedures.
• Ensure optimal management of all company assets (Human and material) entrusted to the sales team so as to minimize waste.

Qualifications and Requirements

• Bachelor's Degree in Life Sciences is required.
• Minimum of 7 years commercial experience in Business Development/ Sales pertaining to Chemistry, Biochemistry, Biology, Chemical Engineering, etc.
• Master’s degree in related field will be an added advantage.
• Broad technical understanding of equipment and instrument.
• Understanding of relevant certifications e.g. ISO 17025, etc.
• Valid Driver’s License is required.

Specialised Knowledge:

• Commercial acumen: Ability to identify, quantify and harness opportunities. Be imaginative in finding solution to issues, anticipating trends and opportunities, and pursuing opportunities for the business.
• Must have an execution mindset with ROI mentality. Understand cost to serve analysis and ROI workings.
• Good communication and managerial skills: Ability to create focus and clarity for team, with clear communication on on-going activities to provide context.
• Time management- Ability to prioritize tasks based on importance & exigencies.
• People skills: Ability to Coach, develop and support people to perform at their best.
• Demonstrate high integrity and build a great relationship with internal and external partners.
• Ability to identify risks and plan mitigation steps.
• An ability to understand and analyze sales performance metrics.
• Solid customer service attitude with excellent negotiation skills
• Availability to travel as needed.