Sales Executive at Universal Human Resource Consult

Job Summary

• The Sales Executive will be responsible for driving revenue growth by identifying new business opportunities, acquiring new customers, and maintaining strong relationships with existing clients.
• The successful candidate will promote the company's logistics services, develop sales strategies, negotiate service agreements, and ensure the achievement of assigned sales targets.
• The ideal candidate must have strong communication, negotiation, and relationship management skills, with the ability to identify customer needs and provide suitable logistics solutions.

Key Responsibilities
Business Development and Sales:

• Identify, prospect, and acquire new customers requiring logistics, transportation, haulage, courier, freight, or supply chain services.
• Develop and implement sales strategies to achieve revenue targets and expand the company's customer base.
• Identify potential clients across relevant industries, including manufacturing, e-commerce, retail, FMCG, oil and gas, and other sectors requiring logistics support.
• Conduct sales presentations, client visits, and business meetings to promote the company's services.
• Prepare and submit proposals, quotations, and service agreements to prospective clients.
• Negotiate pricing and contract terms within approved company policies.

Client Relationship Management:

• Build and maintain strong relationships with new and existing customers.
• Understand clients' logistics requirements and recommend suitable service solutions.
• Follow up on enquiries, quotations, proposals, and pending business opportunities to convert leads into sales.
• Address client complaints and coordinate with the operations team to ensure timely resolution.
• Maintain regular communication with clients to encourage repeat business and long-term partnerships.

Market Research and Competitive Analysis:

• Research market trends, customer needs, and competitors' offerings to identify new sales opportunities.
• Monitor industry developments and recommend strategies for improving the company's market position.
• Identify potential business partnerships and opportunities for service expansion.

Sales Reporting and Administration:

• Maintain an updated database of prospects, clients, sales activities, and business opportunities.
• Prepare regular sales reports detailing leads generated, client meetings, proposals submitted, deals closed, revenue generated, and pipeline progress.
• Monitor progress against assigned sales targets and implement corrective actions where necessary.
• Ensure accurate documentation of client information, quotations, contracts, and sales transactions.
• Work closely with the operations and finance teams to ensure smooth service delivery and timely resolution of client-related issues.

Qualifications and Requirements

• A Bachelor's Degree or HND in Business Administration, Marketing, Sales, Logistics and Supply Chain Management, or a related field.
• A minimum of 2–3 years of relevant sales or business development experience, preferably within a logistics, transportation, courier, haulage, or supply chain company.
• Proven experience in customer acquisition, lead generation, sales negotiations, and meeting sales targets.
• Good understanding of logistics services and the needs of business customers.
• Proficiency in Microsoft Office applications and sales reporting tools; knowledge of CRM software is an advantage.
• A valid driver's licence and willingness to travel for client visits will be an advantage.

Required Skills and Competencies:

• Excellent communication, presentation, and interpersonal skills.
• Strong sales, negotiation, and closing skills.
• Effective networking and relationship management abilities.
• Strong customer service and problem-solving skills.
• Results-oriented, self-motivated, and proactive approach to work.
• Ability to work independently and as part of a team.
• Strong organisational skills and attention to detail.
• Ability to work under pressure and meet agreed sales targets.
• Good commercial awareness and ability to identify profitable business opportunities.

Expected Outcome:

• The successful candidate is expected to contribute to the company's revenue growth, increase its customer base, strengthen its market presence, and build sustainable business relationships while ensuring that clients receive reliable and professional logistics services.