Sales Executive (E-commerce Support) at Agurate Online Limited

Job Description

• We are looking for a dynamic and results-driven Sales Executive to join our team.
• The ideal candidate will not only drive sales through customer acquisition and relationship management but will also support our online sales channels with basic social media engagement.
• This role requires a proactive individual who is passionate about sales, understands digital customer behavior, and is eager to contribute to growing our e-commerce presence.

Key Responsibilities

Sales & Customer Engagement:

• Achieve and exceed individual and team sales targets across e-commerce platforms.
• Identify and pursue new customer acquisition opportunities through both online and offline channels.
• Build strong customer relationships by responding to inquiries, handling objections, and providing excellent post-sales support.
• Collaborate with the E-commerce team to ensure seamless order processing, fulfillment, and customer satisfaction.

E-commerce Operations Support:

• Work closely with the E-commerce team to track online sales performance and identify growth opportunities.
• Assist in managing product listings, descriptions, and updates across e-commerce platforms.
• Monitor competitor activity, pricing, and promotional trends to support sales strategy.

Social Media & Digital Engagement:

• Support the execution of basic social media marketing activities (posting, responding to comments, engaging with followers).
• Monitor customer interactions and feedback on social media, escalating issues when necessary.
• Collaborate with the marketing team to align social media activities with overall sales goals.

Key Requirements

• Minimum of a Bachelor’s Degree in Business Administration, Marketing, or related field.
• 2–3 years proven experience in sales, e-commerce, or customer-facing roles with basic social media experience
• Basic knowledge of social media platforms (Instagram, Whatsapp, Facebook, TikTok, X/Twitter, LinkedIn).
• Strong communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.
• Tech-savvy with a good grasp of e-commerce tools and MS Office (Excel, Word, PowerPoint).