Sales Executive - AFML Secondment at ALML Group

Role Purpose

• To proactively seek out and maximize all revenue opportunities across the account portfolio of independent agents and small to medium-sized corporate accounts; to meet and exceed revenue targets for existing and new business and contribute to the achievement of the revenue targets – individual team and department

Job Brief

• We are looking for a skilled Key Sales Executive to oversee the relationships of the company with its most important clients.
• The ideal candidate will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.
• The ideal candidate will be apt to build strong relationships with strategic customers.
• The person will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
• The goal is to contribute to sustaining and growing our business to achieve long-term success.

Responsibilities

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long–lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Build and maintain strong professional relationships with all levels of the client base.
• Establish relationships that foster creative and flexible solutions on both sides.
• Create robust relationships that add value and drive continual repeat business.
• Actively stay abreast of all developments in the travel industry

Requirements

• Must be proactive, and enthusiastic and demonstrate achievement drive.
• Proven experience as a key account Manager
• Experience in sales and providing solutions based on customer needs
• Must have good relationship-building, communication, and interpersonal skills.
• Must demonstrate adaptability and self-confidence.
• Display a high level of business acumen and credibility in all business situations.
• High quality of thinking including analytical and statistical skills.
• Detailed knowledge of South African Airways products and services.
• Good time management skills, with a proven flair for prioritizing issues and achieving deadlines.
• Good negotiation, presentation, and Account Management skills.
• Creativity in presenting, marketing and events, objection handling, and problem-solving
• Technological competence in the use of Excel, Word, and PowerPoint.
• BSC/BA in Business Administration, Sales, or a relevant field
• Must be resilient.