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  • Posted: Mar 10, 2020
    Deadline: Mar 12, 2020
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    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
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    Sales Associate

    Function of the Role

    • The sales associates are the first line of contact for walk-in customers to the brand.
    • They are to make customers feel welcome and assist them to find the products that most satisfy their needs.
    • She must be knowledgeable about the products and able to adequately guide the customer at all times.

    Key Responsibilities

    • Establish, develop and maintain positive business and customer relationships
    • Work in line with company policy to achieve set sales targets and outcomes within schedule
    • Arrange displays on a regular basis and ensure that all displays are properly locked and secured
    • Report discrepancies and problems to the shop manager.
    • Give advice and guidance on product selection to customers.
    • Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
    • Working within established guidelines, particularly with product lines.
    • Responsible for security within the store as well as looking out for fraudsters’ shoplifters and fraudulent credit cards etc.
    • Coordinate all issues with key clients between sales, fulfillment and customer support
    • Keep a schedule of events /special promotions
    • Work with management to organize and execute sales campaigns
    • Perform all other duties as assigned

    Daily Tasks:

    • Greet all walk-in customers as they come in the store and ask them how they would like to be assisted.
    • Keep store tidy and clean and ensure office assistants clean constantly.
    • Process all cash and card payments
    • Answer first line queries and complaints from customers.

    Weekly Tasks:

    • Balance cash registers with receipts.
    • Execute the store’s visual merchandising concept

    Monthly Tasks:

    • Work with store manager to conduct inventory count
    • Work with store manager to prepare store reports

    Requirements
    Educational Qualification:

    • HND or B.Sc in any related discipline preferably Marketing, Business and Finance.

    Experience:

    • 1-3 years' experience in direct sales,
    • Experience in the fashion industry a plus

    Skills and Abilities:

    • Highly analytical with a drive for numbers
    • Good networking, prospecting and closing skills
    • High level of professionalism
    • Result-oriented team player with exceptional motivation and interpersonal skills.
    • Relationship management skills and openness to feedback
    • Excellent selling, communication and negotiation skills
    • Good written and verbal communication skills
    • Able to work in a fast pace environment
    • High proficiency in MS Office Suite
    • Must be able to prepare management reports and correspondence
    • Good initiative, time and stress management skills

    Personal Attributes:

    • Keen eye for detail
    • Have a deep desire to work in the luxury retail industry
    • Sociable and friendly
    • Confident and pleasant
    • Knowledgeable of current trends
    • Loves a challenge
    • Assertive and creative
    • Stylish

    Work Environment:

    • Work in the office
    • Will be required to write reports
    • Might be required to work overtime and on weekends if necessary

    Salary
    N50,000-N60,000 monthly.

    Method of Application


    Interested and qualified candidates should send their CV to: recruitment@owensxley.com clearly indicating the "Job Title" as the subject of your mail.

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