Sales Associate at Trustcrow

DESCRIPTION

Trustcrow is a Lagos based proptech company that specializes in an end-to-end platform for real estate transactions. We are building an online property platform to search, verify, purchase and exchange titles – all within your dashboard. Our service combines a property marketplace + the platform to pay for the property in a safe and transparent manner. Our focus is to protect the interest of buyers during property transactions, while connecting them with quality sellers. Trustcrow is a USA registered company with operations in Nigeria.

We are looking for an experienced sales associate, who will make a significant contribution to the teams and sales efforts by continually reaching and exceeding sales goals. Demonstrate strong command of Sales concepts and Lead Management System. Incumbent will represent Trustcrow by properly communicating company policy and procedures regarding product and service to all prospects in the Federal Capital Territory of Abuja. Conduct themselves at all times in an ethical, professional manner consistent with good business practice and established policy. Identify and qualify prospects in order to secure sales. Initiate, monitor and expedite property closings in order to reach the company’s established sales targets. This role is a great opportunity for a high-energy sales associate with a proven track record of success in new home sales.

Responsibilities:

• Report to the Sales Manager
• Prospect for qualified clients
• Conduct project presentations
• Manage client accounts effectively and efficiently in order to sell the company’s projects according to business objectives and in a manner reflective of the company’s values
• Provide clients with relevant information on real estate developments and latest market trends
• Keep clients abreast on promo terms, discounts, price increases and other pertinent information that have an impact on sales operations
• Effectively communicate the key differentiator touch points as to why the client should purchase a property through Trustcrow versus other organizations
• Explain benefits of property design, construction quality and other features that are showcased throughout the property
• Effectively discusses and explains the property buying process to clients in such a way that the client feels knowledgeable and comfortable with the various touch points
• Explain and process sales documentation for prospective clients, including filling in information required to complete the company’s form of purchase and sale contract
• Proactively communicates and responds in a professional and timely manner to all external and internal stakeholders (managers, real estate brokers, buyers, solicitors, etc.)
• Inform management of opportunities, problems, progress and support needed to quickly and appropriately resolve issues
• Manage backlog, maintain strong lines of communication with clients post purchase decision
• Resolve any issues or problems with clients to keep the process moving forward
• Perform all necessary follow-up to ensure successful closing of sales
• Collaborate with other departments, teams and individuals, both inside and outside the company, to ensure that the entire process is seamless from set up to close of sale and delivery of property
• Meet all reporting deadlines in a timely and consistent manner
• Input, update, and effectively utilize data in the company’s Customer Relationship Management (CRM) system (or other systems as required by management) to drive sales activities in assigned territory
• Prepare and submit daily update reports of prospective customer traffic to management
• Develop knowledge of competitor policies, programs, pricing and products, as well as consumer demographics, in an effort to better define key differentiators for his/her assigned territory and provides helpful information to management
• Monitor and shop competitive products, providing feedback to management to ensure appropriate personnel are kept abreast of changes in the market
• Any other duties as assigned or required by the company or the group.

Qualifications and Requirements:

• Degree in Business Administration or related field
• 4+ years experience working in the same capacity in a structured organization
• Self-motivated and customer-oriented
• Thrives under pressure and embraces challenges
• Good communication and presentation skills
• Good understanding of the real estate industry including but is not limited to salesmanship, real estate practice, documentation and negotiation techniques
• Excellent organizational skills to meet goals and set priorities. 
• Be proactive, organized and handle work under stressful and uncertain environments 
• Ability to build strong relationships with clients. 
• Strong analytical skills and ability to think strategically with problem-solving skills. 
• Excellent time management and prioritization skills. 
• Ability to manage multiple tasks simultaneously and work with little or no supervision. 
• Ability to work well in a high-energy, fast-paced environment either independently or with a team. 
• Proficiency in MS Office, CRM software (e.g. Zoho, Odoo), and other sales application programs.

Additional Information

• Preferably Female candidates

Recruitment process

• In-person or virtual interviews with the team + Skill Assessment.
• Case Assessment
• Interview with the CEO

Salary: N150,000-N200,000/month, depending on experience and skill level + attractive incentive package.