Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients.
...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall pr...
To enhance the effectiveness and efficiency of the company's business segment of with a focus on the entire retail operation management.
The job holder is responsible for developing, reviewing, updating and executing strategy that would deliver high performance results in all the company's stores and Stores support units.
Duties / Responsibilities
Develop and implement retail sales strategy that can deliver on sales targets and also ensure growing stores sell-through for both low and high seasons.
Develop and implement retail customer analytics systems that would ensure better customer data validation and profitable customer targeting (working with brands and marketing team).
Responsible for presentation and defending of the retail business unit performance to the management performance review committee.
Responsible for working with buying and merchandising Unit Teams to ensure the right merchandise are available in the stores and at the right time.
Responsible for working with the ecommerce team in driving sales and in also developing web stores sales strategy and targets.
Responsible for providing the following monthly retail operations reports- retail stores performance report, customer experience management performance report and any other ad-hoc IT reports.
Develop an excellent retail organization by actively supporting the development of staff within the retail operations unit through personal development planning, coaching, succession planning and mentoring.
Requirements
A Bachelor’s Degree or its equivalent in Business or any related discipline. Retail management certification is an added advantage.
A minimum of 15 years’ experience in a similar retail management role within a structured corporate environment.
Knowledge of retail stores management reporting and planning.
Knowledge of store staff premium culture management.
Knowledge of salesforce target actualization strategy development and execution.
Knowledge of store visual merchandising management.
Knowledge in developing retail stores sales improvement strategy.
Knowledgeable in retail operations cycles-stores, warehouse, logistics, distribution and customers complaints.
Proficient with the use of retail management software is very important.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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