Sales Account Manager at MainOne

Department: Commercial
Number to Hire: 1
Job Type: Permanent

Responsibilities

• Identify new business opportunities, initiate business development activities, develop and manage key relationships
• Serve as the lead customer contact for all account management matters (technical and business issues) to ensure customer satisfaction
• Support Head of Unit to manage and execute business development strategy and implement tactical plans to help meet sales and revenue targets
• Use existing relationships with partners and customers to generate new business opportunities
• Build and maintain a strong sales pipeline / account planning
• Proper analytics, reporting of sales forecast and key account metrics
• Clearly communicate the progress on sales initiatives to internal stakeholders
• Collaborate with Marketing and Head of unit to identify product offerings and features beneficial to the assigned territory
• Assist with customer requests and issue escalations as needed
• Manage contract milestones for extension and renewal of contracts
• Keep up to date with the Asian market and provide business intelligence as required.

Qualifications, Skills & Competencies

• Bachelor’s degree in any discipline preferably Business Management or related field
• Excellent listening and presentation abilities
• Strong verbal and written communication skills
• Commercial acumen
• Market insight and Research skills
• Analytical thinking and problem solving skills
• High learning agility and ability to operate effectively in a challenging / fast paced environment
• Excellent networking skills.

Demands of the Job

• Customer focused mindset
• Proven credibility and experience as an account manager or key account manager for APAC business
• Ability to identify, negotiate and close deals
• Experienced with CRM tool-Salesforce and MS Office
• Ability to handle multiple account management projects at a time while maintaining sharp attention to details
• Ability to communicate and influence key stakeholders at all levels
• Result oriented and team player who has ability to collaborate across multiple functions and stakeholders
• Ability to travel and meet existing / potential partners
• Asian experience or language / cultural exposure.