Sale representative at Winock Solar Limited

JOB DESCRIPTION

Winock is seeking a committed and proactive Sign-up officer to visit and sign-up potential customers. The ideal candidate will have worked in a similar role in the past in banking, micro-finance or similar organisations and will be highly fluent in written and verbal English and pidgin. The role reports to the Customer acquisition manager.

JOB RESPONSIBILITY 

• Shortlist prospects ready for sign up from the CRM daily
• Contact the prospects 48 hours in advance to set an appointment for visitation to verify their businesses and sign them up
• Input the agreed schedules in the appointment calendar
• Change status of prospects that are not yet ready for sign up in the CRM 
• Contact prospects on the scheduled day of visitation to confirm that they are still available for visitation on the day
• Agree new appointment date for prospects that are no longer available for visitation on the day and update the schedule in the appointment calendar 
• Visit prospects that have confirmed that they are available for visitation on the scheduled day
• Thoroughly analyse the prospect’s business and ability to afford repayments 
• Thoroughly confirm from the prospect that they understand and agree to the organisation’s operations model
• Provide the agreement to the prospect and read out key terms 
• Thoroughly confirm from the prospect that they understand and agree to the key terms 
• Sign agreement with the prospect
• Capture the GPS co-ordinate and take a snapshot of the prospect’s location
• Correctly and completely input the prospect’s details in the CRM through the sign-up form 
• Change the prospect’s status in the CRM once sign up has been completed 
• Proactively provide a daily report of signed up prospects to the Customer acquisition manager

QUALIFICATIONS AND EXPERIENCES

• Minimum second class upper B.Sc/BA/HND in Business administration, sales, marketing or any other related field 
• Minimum 2 years’ demonstrable experience working in a similar role
• Professional qualifications will be highly advantageous

REQUIRED KNOWLEDGE 

• Past experience working in similar roles in banking, micro-finance or similar organisations is essential
• Strong verbal and written communications skills in English and Pidgin is essential
• Conversational knowledge of Hausa language will be highly advantageous
• Past experience using excel or similar program is essential
• Past experience using Microsoft word or similar program is essential
• Good working knowledge of mathematics is essential
• Strong attention to detail is essential
• Knowledge of CRM will be highly advantageous

REQUIRED CULTURAL ATTRIBUTES 

• Commitment to Winock’s vision and mission
• Ability to listen objectively
• Ability to objectively give and receive criticism
• Ability to speak up when necessary
• Ability to manage time effectively 
• Ability to pay attention to detail 
• Willingness to celebrate others
• Ability to take initiative
• Strong proactiveness
• Ability to be transparent