SAF Card and Switching Officer at Sterling Bank

Job Summary

• Responsible for overseeing FEP and Card services Infrastructure performance, as well as new system/project integration and deployment to existing infrastructure to ensure long term business sustainability and profitability.

Job Description

• Integrate and deploy new systems and products to ensure business sustainability and profitability
• Configure complex system and security to suit current business needs and requirements as well as regulatory compliance
• Ensure timely resolution of service desk issues in line agreed SLAs
• Ensure timely reporting and analysis of data for business/management decision making
• Perform second level support to SBUs to ensure effective service delivery
• Perform POS acquiring service support and monitoring; this will include the entire merchant life cycle from on-boarding to transaction processing.
• Review transaction analysis/service improvement in liaison with NIBSS and other stakeholders
• Conduct performance review and analysis across enabling platforms, such as; HSM and Thales payshield manager events/
• Manage/monitor efficiency of virtual terminals e.g. IPG (Payment gateway), MVISA,QR,Visa direct(remittance)

Job Experience

• Minimum of first degree in Computer Science, Computer Engineering or related Disciplines, other relevant professional IT certificate will be advantage.
• 2 - 5 years experience