Road Surveillance Representative at Ascentech Services Limited

Responsibilities

• Always available 24/7 on phone & online
• Quick response following any incidents/accidents
• De-escalation of any situation involving incidents/accidents
• Providing training to drivers on avoiding and dealing with incidents/accidents
• Maintaining relationship with Road agencies for quick resolution following incidents/accidents
• Maintaining accurate record of expenses and settlements
• Continuously update the processes and policies for recovery management
• Prepare internal reports on incidents/accidents
• Obtain relevant reports, affidavits, and signatures following any incidents
• Keeping track/check of truck movement on road & reporting to tracking team
• Coordination with Operations team on hourly basis in-case of incident
• Ready to travel by road for surveillance of truck movements
• Sharing pictures and information of sites and trucks to Operations team
• Making arrangements for towing trucks to safe positions/locations/designated workshop

Requirements

• candidates should possess an HND / B.Sc Degree
• Minimum 5 years’ working experience in the Nigerian logistics industry
• Excellent knowledge of Nigerian roads and highways
• Communicate effectively in both oral and written form
• Handle difficult and stressful situations with professional composure
• Must know Hausa for effective communication with drivers
• Be willing to work 6 days a week