Retail Store Supervisor at Owens and Xley

Description 
Sales:

• Responsible for serving customers and processing sales transactions as well as restocking shelves, resolving customer complaints, and ensure that the sales floor is well-maintained.

Admin:

• To provide high-level clerical support to an executive, director, or department head-level employee, performing a variety of secretarial duties and skilled tasks that may include preparing reports, conducting research, and collecting data.

Sales:

• Organizing merchandise on shop floor
•  Assisting customers and advising them on fashion choices
• Selling clothing and processing payments at checkout
• Maintaining store in clean and tidy condition
• Attaching and updating pricing tags on merchandise
• Carrying out stocktaking and inventory monitoring duties
• Handling returns and exchanges
• Develop good relationship with customers to support the business success and cultivate customer loyalty.
• Managing stockist orders, shipments and returns.
• Dealing with customer complaints and suggesting solutions. Also ensuring that all customer complaints are resolve within 24 hours and same communicated to the latter.

Admin:

• Provides high-level administrative support to an assigned executive or director-level employee.
• Collects requested data and information from various sources including email and other correspondence, meeting minutes and records, and other documents; prepares summaries of findings and/or other related written correspondence as requested.
• May conduct research (within skills and expertise) to assist with projects or inquiries.
• Coordinates and schedules travel, meetings, and appointments.
• Performs other general clerical and secretarial duties as requested, which may include recordkeeping, managing petty cash, maintaining office supplies and coordinating equipment maintenance, and handling packages and correspondence.
• Performs other related duties as assigned.

Requirements

• Interested candidates should possess relevant qualifications with 15 years work experience.